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Terms and Conditions

The terms and conditions set out below apply to all users of pharmacy saver (“Website”). By utilising the Website you acknowledge your acceptance of these general terms and conditions. pharmacysaver.co.uk Ltd retains the right to change the terms and conditions at any time without warning or prior notice.

 

 

Introduction

The owner of this web site is Curamed Ltd whose address is Devonshire House, 582 Honeypot lane, Stanmore, Middlesex HA7 1JS (We / Us / Our ) . Our  Company registration number 5142946. We are registered with the General Pharmaceutical Council (GPhC) details of the registration can be found at the GPhC website www.pharmacyregulation.org . Our GPhc registration number is 1110910.

 

 

General terms and conditions

Anyone wishing to purchase items on the Website are required to register their details with the Website. The User (anyone utilising any part of the Website, cumulatively referred to as 'you' or 'your') must be aged 18 years or over to purchase any items on the Website. Proof of age may be requested at anytime by Curamed Ltd. The User will be responsible for the use of the Website so you must ensure that you keep your log-in and password details private. The User will be responsible for any use or misuse of the Website where your log-in details have been used.

 

Curamed Ltd has taken reasonable care to ensure the content of the Website is correct and current. Curamed Ltd disclaims any and all warranties of any kind with respect to the contents of the Website to the full extent permitted by law.

 

Curamed Ltd directors and employees will not be liable for any loss or claims arising from use of the Website or use or interpretation of the information therein; either directly or indirectly. This exclusion does not override any statutory rights. The Users' statutory rights as a consumer are not affected by these terms and conditions.

 

All information and content on the Website is for information only. If the User has any doubts regarding the pharmaceutical products they should contact their doctor or medical advisor. Users must ensure that they follow all product packaging labels and leaflets prior to use. If you suspect you may have a health care problem you should consult your doctor prior to taking any medicines. Please consult your doctor if you are already taking prescription drugs or are under ongoing medical care before taking any additional pharmaceutical products.

 

We may, from time to time, provide links from the Website to websites that are owned and controlled by third parties. These links are provided only for your convenience and we have no control over and will have no liability in respect of those websites.

 

If any of these terms are held to be unenforceable or invalid then such terms shall be treated as removed so that it does not affect the enforceability or validity of the remaining terms and conditions

 

 

Your account obligations

In consideration of your use of the Site, you agree to:

 

(a) provide true, accurate, current and complete information about yourself as prompted by the checkout form for your account information (the "Account Information") and

 

(b) maintain and promptly update the Account Information to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, we may suspend or terminate your account and refuse any and all current and future use of the Site. You will receive a password and account designation when you have completed the Account Information. You are responsible for maintaining the confidentiality of the password and account and are fully responsible for all activities that occur under your password or account. You agree to immediately notify us of any unauthorized use of your password or account or any other breach of security.

 

 

Your conduct

Any conduct by you that in our sole discretion restricts or inhibits any other user from using or enjoying the Site will not be permitted. You agree to use the Site only for lawful purposes. You are prohibited from posting on or transmitting through the Site any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit, profane, hateful, fraudulent, racially, ethnically, or otherwise objectionable material of any kind, including but not limited to any material that encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local, state, national, or international law.

 

 

Delivery

 

Delivery within the UK

 

Free Delivery on orders over £40

 

Standard Delivery

For orders under £40 in value we charge £3.29 for UK standard delivery. The majority of orders are despatched either on the same working day or the following working day. A signature may be required on receipt. Our standard delivery option includes packaging, handling and Royal Mail delivery postal costs.

For orders that weigh 1kg or more there is an additional handling charge of £1.50 per kg.

Delivery is usually within 2-5 days from dispatch.

 

 

Special Next day Delivery

For orders under £40 in value we charge £6.49

For orders that weigh 1kg or more there is an additional handling charge of £1.50 per kg

Delivery is usually within 1-2 days from dispatch.

 

Prescription orders are despatched using registered post. We aim to despatch Prescription orders on the same working day as we receive your physical prescription. Delivery is made using a signed for service in unmarked discreet packaging.

In order to comply with UK law we are only able to dispense prescriptions written by practitioners who are registered in the UK.

 

 

Delivery within Europe

 

Standard international delivery

We charge £8.99 for standard international delivery.

For orders that weigh 1Kg or more there is an additional handling charge of £6.50 per kg.

Delivery is usually within 3-10 days from dispatch.

Certain product and weight restrictions apply.

 

 

Delivery within America & rest of the world

We Charge £12.99 for standard international delivery to America & Rest of the world.

For orders that weigh 1kg or more there is an additional handling charge of £12.50 per Kg.

Delivery is usually within 5-10 days from dispatch.

Certain product and weight restrictions apply.

Please note we’re unable to ship Prescription Medicines to destinations outside of the European Union.

 

In order to comply with UK law we are only able to dispense prescriptions written by practitioners who are registered in the UK.

 

It is your obligation to enter the correct delivery address at the time of ordering. If you enter the wrong address, we are not obliged to re-send the order to the correct address at our expense. The delivery address cannot be changed once the order has been shipped.

 

Once you have placed an order, if we are unable to ship any part of it, we may at our sole discretion, either send you part of the order that is in stock or remove item(s) from the order.

 

All deliveries are estimated dates only and not guaranteed.

 

Customers placing orders for delivery outside of the United Kingdom are responsible for checking their local Customs and Excise restrictions which may result in non-delivery or delay of their order. Curamed Ltd cannot take liability for items being imported into countries where restrictions are in place. International buyers are responsible for any customs, duties etc imposed by the buyers home country . If item is abandoned due to non-payment of these charges we are not obliged to refund the buyer.

 

If your item is lost or undelivered, you should contact your local Delivery Office to see if they are holding the order, having already tried unsuccessfully to deliver it to you. If after 20 working days you have not received your order, please contact us with your order number.

 

Unfortunately we are unable to deliver to BFPO addresses due to delivery restrictions / compliance requirements.

 

 

Returns

 

Return of unwanted items

You have the right to advise us of your wish to return goods at any time up to7 working days starting the day after delivery of your items.It is your responsibility to contact Pharmacy Saver by email at sales@pharmacysaver.co.uk or phone, to advise us of your intention to return or exchange any item(s) and obtain a returns authorisation code.

 

You must return items with an authorisation code to:

 

Pharmacy Saver Returns

Devonshire House

582 Honeypot Lane

Stanmore, Middlesex

HA7 1JS

 

The product must be unused and still in 'new' condition, the packaging must not be opened or damaged. In addition products of a medicinal, cosmetic or personal nature cannot be returned due to reasons of hygiene. We will not refund your order unless the item/(s) are in saleable condition upon return. On receipt of the items we will send you a confirmation Email.

 

We will usually process any refund due to you within 30 days of receipt of the returned goods.

 

Please note:

 

  1. If you return an item without prior approval and an authorisation code, we will be unable to process your return and no refund or replacement will be provided

 

 

Return of defective or damaged items

It is your responsibility to contact Pharmacy Saver by email at sales@pharmacysaver.co.uk or phone, to advise us of your intention to return a faulty or damaged item(s) and obtain a returns authorisation code.

 

You will be liable for the cost of returning items to us. We highly recommend that items are returned via a Recorded Delivery service or you have proof of posting as we do not accept responsibility for items lost in the post. It is your responsibility to ensure the goods are adequately packaged to ensure that they are not damaged during return transit. on receipt of your goods we will send you a confirmation Email.

 

We will check all items returned as damaged or defective in the event we find no fault, we reserve the right to recover our fees and expenses from you. We will process a refund for all faulty and damaged items within 30 days of receipt of goods. Products returned by you because of a defect will be refunded in full, including a refund of the delivery charges.

 

 

Failed Deliveries

It is your responsibility to be available to receive your items and if they are returned to us we will charge £10 restocking fee if you decide not to have the items re-delivered.

 

 

Copyright

This website and its content is copyright of PharmacySaver© Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

  • you may print or download to a local hard disk extracts for your personal and non-commercial use only.
  • you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

 

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

 

Brand names and logos used on this website are UK registered trademarks or trademarks of their respective brand owner. Such brand names and logos are used on this website for the sole purpose of designating the origin of the products concerned.

 

 

Privacy

We collect only the basic personal details required to process your order. We will not release your name, address, email address or any other information about our customers to any outside party. We will not trade, resell, sell, or redistribute information that you provide to us, to any other companies, organisations or individuals.

 

Your information provided to us during the ordering process is protected by 128-bit industry-standard Secure Sockets Layer (SSL) technology to provide encryption of personal information such as your name, address and credit card details. This server encrypts information while it is being transmitted across the Internet so that unauthorised people cannot read it.

 

Curamed Ltd respects the privacy of each individual visitor to this web site . Curamed Ltd will not give, rent or sell any customer information or any information about any visitor to this web site to any organization or individual.

 

 

Personal Information Collected

Curamed Ltd will not collect any personally identifiable information about you, such as your name, address, telephone number or e-mail address, unless you provide it to us.

 

If you do not want your personal information collected, do not provide it to us. If you have already submitted the information and would like us to remove it from our records, or if you would like to know what information is held in our records, please contact us.

 

 

Use of Personal Information

Curamed Ltd may use the personal information collected in the following ways:

  • To process and store the information provided so that we are able to better understand your needs and how we can improve our products and services;
  • To contact you;
  • To provide you with special offers and services; and
  • To provide you with health-related information or services that we believe would be of interest to you.

 

 

E-mail

Unless you have indicated that you do not wish to receive e-mail, if you have provided us with your e-mail address, from time to time Curamed Ltd may send you e-mail with information and/or special offers that we believe would be of interest to you. If you do not wish to receive e-mail you can notify Curamed Ltd at any time of your preference.

 

 

Text Messages

Unless you have indicated that you do not wish to receive text messages, if you have provided us with your mobile telephone number, Curamed Ltd may send information regarding your delivery . If you do not wish to receive text messages you can notify Curamed Ltd at any time of your preference.

 

We will retain contact and delivery information together with your log on and password. For your convenience we retain information about any non prescription products you have purchased to aid your future use of the site.

 

We will never pass your details on to any third party unless required by law to do so.

 

 

Limitation of Liability

Curamed Ltd shall not be liable for any damages or injuries whatsoever arising out of or relating to the use of this web site or any web site linked to this web site, whether or not such damages or injuries might be foreseeable and whether or not Curamed Ltd has been negligent.

 

 

Cookies

To personalize and enhance your browsing and shopping experience, we use a feature on your Internet browser called a cookie. Cookies are small files that your Web browser places on your computer's hard drive.When you provide information to us on this website our system may issue a cookie the next time you log on. Cookies are alphanumeric identifiers that are transferred to your pc through your Web browser to enable our systems to recognise your browser. Cookies provide features such as personalised greetings and storage of items in your Shopping Cart between visits. Using the help menu on your browser you can decide whether to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. Cookies retain some information that will save time when logging on in future. Rejecting cookies may limit the features you can access on our site. If you do leave cookies turned on and you are accessing the website through a shared computer please ensure that you sign off.

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